sxc marketing

Archive for the ‘Advertising’ Category

How your agency is ripping you off

Posted by: Sean X on: December 18, 2011

The structure of the agency-client relationship is not designed to produce the best or the most work. It is designed to avoid mistakes. Over time, that is how agencies have structured themselves to serve clients. It makes sense. They do not get fired for inefficiency. They get fired for screwing up. Worse,

Welcome to sxc marketing

Posted by: Sean X on: December 11, 2011

Follow @seanx There is something magical that can exist in the space between agencies, brands, and consumers; and when there is clarity in that space, the work you produce is spectacular. However, when it is filled with friction, what can be magical, is instead chaos. You’ve had those moments when everything just

10 Reasons to LoveHate Google

Posted by: Sean X on: April 19, 2011

Such a strong word It is a company that is loved, and yet surprisingly hated — if not despised — by some. It is the friend whose little strange habits and quirks we once cherished. But now they annoy and grate on our nerves. It is a company that we have held up as a [...]

Chrysler ran an ad on the Superbowl in 2011 for the Chrystler 200, that embodied their brand, repositioned it, and grittily carved out a niche. “Imported from Detroit.“ It was quite possibly one of the most brilliant stances taken by a car company, for reasons I will explain below. In disservice to that ad USA Today [...]

3 Brands that flunked Digital 101

Posted by: Sean X on: December 21, 2010

There are hundreds of brands that continue to be stuck in the “old way” of thinking, pre-Web 2.0. Some survive because they didn’t jump on the next fad, and some perished because they did. Many brands are starting to get it, but for many it may be too late and Web 2.0 has passed them [...]

5 ways you will be defeated by the pitch process

Posted by: Sean X on: December 21, 2010

So you just got the call from the potential client, or worse, the loser-merchant handling the pitch for them. Your agency didn’t win, “but thank you for participating.” As if this was a ring toss at a carnival. Throughout the process you fried your staff, lived in 5-Hour Energy increments, ticked off your spouse… yet [...]

We have been struggling in online advertising for more than a decade, and although this new medium provided unfettered access to information, the desire was to continue the tradition established by traditional media – essentially making access to information remain relatively free. Unfortunately, while the prospect of more individualized metrics enabled by the internet did come [...]

Top marketing innovation killers

Posted by: Sean X on: March 17, 2010

Barriers to marketing greatness Our jobs shouldn’t be that hard, should they? This is not rocket science or brain surgery. This is advertising and marketing. But alas, in truth, much more is known about both rocket science and brain surgery than about marketing. Why? We, as people and consumers, are a completely unpredictable system of [...]

5 reasons why clients are so dysfunctional

Posted by: Sean X on: March 3, 2010

I have been a vocal critic of the way most agencies are structured. However, many of the structural problems agencies face are a direct result of clients. Agencies have struggled for years to change the agency/client dynamic. They have actively experimented with ways to bring the client what they need, while still producing work that [...]

5 reasons you no longer need an ad agency

Posted by: Sean X on: February 20, 2010

The current agency model is broken. I know it, agencies know it, but luckily for all of us, clients haven’t realized it yet. After more than a decade of working for an agency and an additional six years on the client-side, I have come to several conclusions, none of which are pretty pictures for agencies [...]


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  • The Mobile Signature: 'Please excsue typoo's' May 9, 2012
    NOTE This is an iPhone email. The iPhone keyboard is, to say the least, persnickety. Since I have neither the thumbs of a newborn, nor the texting prowess of a 13-year-old, please excuse the occasional spelling mistake. And so reads my iPhone signature line. Why should this offend anyone? And what harm is it alerting someone of this possibility? Ah, therein […]
  • Top 11 Responses to 'Can We Have Your Facebook Password?' in an Interview March 27, 2012
    I have been embroiled in debate over employers asking potential interview candidates for their Facebook password. It is such a fundamental breach of privacy that I almost become apoplectic when I think about it. Unfortunately people applying for jobs are not in power positions, and often feel pressured to comply. As seductive as the potential job may be, do […]
  • How to Teach a Client About Pinterest... and Help Yourself While Doing It March 8, 2012
    Like nailing Jello to a wall, Pinterest is a bit hard to "get." It's fairly easy to define the concept, "scrapbooking with high viral potential," however many people, including many of my clients, struggle to figure out if it has any worth to them. Instead of just telling them about it, which loses some of the impact of what Pinteres […]

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  • I could write a book on the information at the sessions I attended today.
    I attended multiple sessions, all valuable, and was actually upset that I could not attend more. How rare is that? I could probably write a book on just the information that was available today at AdTech in the sessions I was in. So if you are in the marketing industry and you are not here, a piece of advice. Get to an AdTech! One of the most interesting ses […]
  • This is the Year of… "Everything"
    From the activity on the floor, to the bravado of its attendees, the marketing industry, and more specifically the digital marketing business is thriving. The floor is packed with new exhibitors, new faces, and new energy. Of course the big boys are here... Bing and Yahoo (Right Media,) ComScore, and Amazon (Web Services,) but a surprise was more traditional […]

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